When the Original Photo Was Out of Focus
Here we have a scan of a slide that was taken completely out of focus. There is no way we can make this be in focus. It is what it is. We scan what you send us. We can't decide for you that this is not a good picture and you wouldn't want it.
For this customer, there were about 60 of these slides, some even worse, all in a row. We suspect there was a bad roll or two of film or some camera setting that was changed, maybe by accident.
Then, all of a sudden, the slides were in focus. Everything was fine. We didn't do anything different. There is virtually nothing we can do. Our machines are focusing on a piece of film that is fractions of an inch away. We can sometimes change where the particular focus is on that film, but you get back from us what you send us, if not better.