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Legacy Box, Kodak Digitizing Box & Southtree: Same Company, Different Names

They All Share the Same Facility

Kodak Digitizing Box, Legacy Box, and Southtree all operate from the same factory building in Chattanooga, Tennessee:

515 N. Holtzclaw Ave, Chattanooga, TN

Interesting note: In correspondence with Legacy Box, they sometimes claim their factory is 100,000 square feet and other times say it's 50,000 square feet. Slight discrepancy there. Are we supposed to think we'll get better scanning results if the building is bigger? Sounds like marketing fluff to us.

They Share the Same BBB Reviews

All three "brands" are listed together under Southtree's Better Business Bureau profile in Chattanooga, Tennessee. This means reviews and complaints for Legacy Box, Kodak Digitizing Box, and Southtree all appear in the same place.

View the BBB reviews and complaints for Southtree (which includes Legacy Box and Kodak Digitizing Box)

Why would three supposedly competing companies share the same BBB listing? Because they're not really competing—they're different marketing brands operated by the same company.

The "Free Box" Marketing Gimmick

What's the deal with all these "Box" companies giving away "free" boxes and "free" shipping? Don't people realize they're really, really paying for those "free" boxes?

Remember Crazy Lenny from American TV in Wisconsin? He used to give away a "free bike" with every TV purchase, screaming "Get a Bike. Get a bike. Get a bike!" Maybe people thought they didn't need a TV but wanted a bike, so they were getting a FREE bike with a TV purchase.

How could Crazy Lenny give away "free" bikes? Sorry to break it to you, but if you got a free bike with your TV, YOU PAID FOR THAT TV AND THE "FREE" BIKE. The cost was built into the price.

These "free" shipping boxes work exactly the same way. You're paying for those boxes and that "free" shipping—the cost is just hidden in their inflated prices. Nothing is actually free.

The Kodak Name is Just Licensed Branding

At the bottom of the Kodak Digitizing Box webpage, there's a small line of text:

"The Kodak trademark, logo and trade dress are used under license from Kodak."

What This Means: Kodak Digitizing Box is paying to use the Kodak name and branding logos. The "real" Kodak film company you might remember doesn't actually have anything to do with the scanning service—they're just collecting licensing fees for the use of their name and logos.

Kodak's Bankruptcy and Aftermath: Kodak filed for bankruptcy on January 19, 2012. They emerged from bankruptcy in 2013 and have since dabbled in cryptocurrency and pharmaceutical manufacturing. They've also been selling the rights to use their famous and trusted Kodak brand name.

Trading on Trust: Companies like Kodak Digitizing Box are trading on the trusted Kodak name that was built over decades of producing quality film. But the actual scanning service has nothing to do with the Kodak you remember. Some might say they're prostituting the name to harvest unsuspecting customers. You decide.

Research Resources

Don't take our word for it. Here are numerous independent sources discussing Legacy Box, Southtree, and Kodak Digitizing Box:

BBB and Review Sites

Industry Analysis & Comparisons

Video Reviews & Complaints

Discussion Forums

About "Positive" Reviews

You can find some positive reviews of Legacy Box, like this one: Money Saving Mom's "Completely Honest Review"

Here's the problem: This reviewer never knew that Affordable Scanning Services would have done a much better job than Legacy Box at a lower price. She only knows what she received, NOT WHAT SHE COULD HAVE RECEIVED from a service that professionally edits every scan.

Make sure you scroll down to the comments at the bottom of that review page. You'll find numerous unhappy customers there, just like on the BBB website.

The Bottom Line: Someone who has never compared services can only rate what they received. They have no basis for knowing they could have gotten dramatically better results elsewhere.

Compare Before You Commit

Don't fall for the marketing hype and "free box" gimmicks. See actual quality comparisons before trusting your irreplaceable memories to any service.

See Quality Comparisons Get 10 Free Demo Scans

Legacybox™ is a trademark owned by AMB Media, LLC. Kodak™ is a trademark of Eastman Kodak Company. Southtree™ is a trademark of AMB Media, LLC. We are not affiliated with any of these companies. This page provides independent comparison information.